A phone I bought from cricket stopped working so, I picked up another phone via a frien...

GetHuman1220283's customer service issue with Cricket Wireless from September 2018

Help with my Cricket Wireless issue
The issue in GetHuman1220283's own words
A phone I bought from cricket stopped working so, I picked up another phone via a friend and I called cricket and she gathered all the information about the phone and the phone service has been working fine but for the past several months I've had no WiFi service. I have reported the problem but I still don't have WiFi and I have an unlimited plan. So, I have been paying for WiFi and not getting it. Before I continue any further services with cricket I need to know my services are fixed. What can you do to resolve this problem?
GetHuman1220283 did not yet indicate what Cricket Wireless should do to make this right.
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Cricket Wireless

Customer service issue
Reported by GetHuman1220283
Sep 27th, 2018 - 25d ago
I have an issue with Cricket Wireless too
Fixed
Seen by 3 customers so far
Similar issue to 1091 others
0 customers following this
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address
Timeline
GetHuman1220283 started working on this issue
Sep 27th 11:00pm
GetHuman1220283 indicated the issue is not fixed yet.
Sep 27th 11:05pm