I want to add hotspot to my account

GetHuman641705's plan change issue with Cricket Wireless from April 2018

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Help with my Cricket Wireless issue
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Phone number, Last 4 of SSN, Name on the account, and Billing address
GetHuman641705's next move: call Cricket Wireless.
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The issue and preferred resolution, in GetHuman641705's own words:
The problem I ran into: I want to add hotspot to my account
I trust that Cricket Wireless will make this right and come up with a resolution that is fair.
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Cricket Wireless

plan change issue
Reported by GetHuman641705
Apr 30th, 2018 - 3 mons ago
I have an issue with Cricket Wireless too
Not resolved
Seen by 1 customer so far
Similar issue to 451 others
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Timeline
GetHuman641705 started working on this issue
Apr 30th 2:31pm