I applied for a home equity line of credit at the end of March ****. As of this date I...
GetHuman4982778's Complaint issue with Citizens Bank from June 2020
Help with my Citizens Bank issue
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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
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The issue in GetHuman4982778's own words
I applied for a home equity line of credit at the end of March ****. As of this date I have not heard from them. I have called no few than ** times over the last several month. Have complied with all requests only to have a Ms De Santis call me time and again asking the same questions each time. I have heard several times that it's going to underwriting, closing will be next week. Next week never comes. I contact my loan officer Bruce Smith who never return a call, instead I hear from Ms De Santis with the same old tired questions and that it's going to underwriting. Never hear from any one, I have to initiate call but receive little or no information. I have never gone through the non-sense your bank has put me through.**Sorry I ever took advantage of your bogus offer.
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Jun 23rd, 2020 1:05pm
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