Citibank keeps going into my credit records. They ***** things up, thenthey go in and...

GetHuman1371738's customer service issue with Citi Cards from October 2018

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The issue in GetHuman1371738's own words
Citibank keeps going into my credit records. They ***** things up, thenthey go in and straighten quite a bit of it out, then they repeat. I have been trying to pay my Costco citicard bill for aweek. Citibank refuses to send me the bill, I have made a telephone payment (today), and they decided to not takke the payment and send me an online bill where my Costco card is not.**Please stop ruining YOUR credit, Citibank!**Take the $** payment for my Ciricard so wecan part waysand ibcanwait for youtomake any parting comments only perfect credit report.**julie Hermanowicz
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Citi Cards

Customer service issue
Reported by GetHuman1371738
Oct 18th, 2018 - a mon ago
I have an issue with Citi Cards too
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Seen by 4 customers so far
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Timeline
GetHuman1371738 started working on this issue
Oct 18th 8:25pm