My card was used without my knowledge and used ****on my card,i was in internet checkin...

GetHuman817621's customer service issue with Citi Cards from June 2018

Help with my Citi Cards issue
My card was used without my knowledge and used ****on my card,i was in internet checking how much i still owe and to my surprise someone got something for ****.i am calling as my other credit card was hacked by usaa and i had to make everything new they used **** dollars there and the card thought it was supicous activity on my account and sur enough it was Thank god they denied further access.SAo that stopped them.
I trust that Citi Cards will make this right and come up with a resolution that is fair.
Help with my Citi Cards issue
How GetHuman817621 fixed the problem:
I notified Citi credit cards and let them know it was used without my knowledge
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Citi Cards

Customer service issue
Reported by GetHuman817621
Jun 25th, 2018 - 2 mons ago
I have an issue with Citi Cards too
GetHuman817621 shared how to fix
Seen by 9 customers so far
Similar issue to 183 others
1 customer following this
Items needed
Account name
Account billing address
Citi Card number
Last 4 of Social Security Number
Date of Birth
Account phone number
GetHuman817621 started working on this issue
Jun 25th 11:43am
GetHuman817621 confirmed the issue is fixed. Hooray!
Jun 25th 1:26pm