I ordered book ************** Educational Psychology, I did not receive the correct boo...

GetHuman5191527's customer service issue with Chegg from August 2020

Help with my Chegg issue
First: share to improve GetHuman5191527's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5191527 may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman5191527's own words
I ordered book ************** Educational Psychology, I did not receive the correct book. I received the book: Basic Reading Inventory by Jerry L. Johns, Laurie Elish-Piper, and Beth Johns* ISBN * ***-*-****-****-*. The paperwork enclosed with the book had the correct name of Educational Psychology and the correct ISBN * but the book is not the right book. My classes have started and I need this book ASAP as I have assignments due now. I need the correct book sent to me and I need to return the book that was sent to me by mistake. Please let me know when I can expect the correct book (Educational Psychology) and in the meantime, while I wait on shipping, could I have an e-book so I can read the chapters I need too?

GetHuman5191527 did not yet indicate what Chegg should do to make this right.

How GetHuman5191527 fixed the problem

We are waiting for GetHuman5191527 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Chegg

Customer service issue
Reported by GetHuman5191527
Aug 23rd, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5709 others
0 customers following this

Timeline

GetHuman5191527 started working on this issue
Aug 23rd 6:37pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies