How Do I Return a Book to Chegg?
If you got a book from Chegg but need to return it for some reason, you can qualify for a refund as long as you make the return within the refund window. You can return a physical book to Chegg by shipping it via UPS. You can even return a digital book for a refund, although the return procedure is different.
Chegg is an excellent resource for cheap textbooks and other learning resources. If you got a book from Chegg but find that you no longer need it for some reason, you probably want to return it and, hopefully, get a refund. This article will teach you how.
Chegg's Return and Refund Policy
You can get a refund as long as you return the book within 21 days of purchase, no matter what your reason for the return. However, the book must be in the condition it was in when you purchased it. To get a refund for a digital book, you need to return it within 14 days of purchase. If you are unsure of the purchase date, check the confirmation email you received when you ordered it. Please note that shipping costs are not refunded.
How to Return a Physical Book to Chegg
- Go to the Chegg website.
- Click the Sign In link and sign in to your account.
- Choose the Orders link.
- Click on the book you want to return.
- Pick the Return option.
- Print out the Chegg return shipping label.
- Package up the book.
- Put the shipping label on the package.
- Ship the book back to Chegg at any UPS location.
How to Return a Digital Book to Chegg
- Go to Chegg's web page.
- Sign in to your account.
- Click on the Orders link.
- Choose the book you want to return.
- Click on Return.
- Follow any further prompts you are given.
Contacting Chegg
If you need any help making your return or have questions about the book you bought, contact a Chegg customer service representative for help. You can reach one by phone, chat, email, or help desk.
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