Chegg typically does not allow the return of digital textbooks once they have been accessed or downloaded. This policy is in place because digital products can be used immediately, making it difficult to re-sell them. However, if a customer experiences specific issues with the digital textbook, such as technical difficulties or if the content was not as advertised, they may want to consult the terms of service or the help section on the Chegg website for additional details. It is always advisable to review the policies that pertain to digital textbooks on the current web page, as they may have updates or specific guidelines regarding digital purchases and returns. If an inquiry or issue arises, customers are encouraged to explore the provided resources on the website for effective assistance.