Hello,*I received an email from Chegg on ******* about a book being overdue. I had * te...

GetHuman-aqp's customer service issue with Chegg from June 2020

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The issue in GetHuman-aqp's own words
Hello,*I received an email from Chegg on ******* about a book being overdue. I had * textbooks that I rented for the spring semester and I returned them all in one single box, but somehow only * out of the * says they were returned in my account. I do not know what happened to this one book and why I am being charged for an overdue book that I had returned. Is there anyway you can check my account or the returned order to see if the returned book was perhaps not recorded?**Thank you,*Amanda Paul**The book was called Introduction to Strategic Public Relations.

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Chegg

Customer service issue
Reported by GetHuman-aqp
Jun 24th, 2020 - 5 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 5836 others
0 customers following this

Timeline

GetHuman-aqp started working on this issue
Jun 24th 11:07pm
GetHuman-aqp indicated the issue is not fixed yet.
Jun 26th 2:21pm
GetHuman-aqp indicated the issue is not fixed yet.
Jun 26th 8:49pm

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