My Chegg account was suspended for "unusual activity" so I filled out a form stating th...

GetHuman4672214's customer service issue with Chegg from April 2020

Help with my Chegg issue
The issue in GetHuman4672214's own words
My Chegg account was suspended for "unusual activity" so I filled out a form stating that I use my account on my iPad, iPhone, and Mac. I changed my password and started logging out after each use but it was just suspended again. It has been over ** hours since I received the email.

GetHuman4672214 did not yet indicate what Chegg should do to make this right.

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Chegg

Customer service issue
Reported by GetHuman4672214
Apr 18th, 2020 - a year ago
Fixed
Seen by 6 customers so far
Similar issue to 3921 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account

Timeline

GetHuman4672214 started working on this issue
Apr 18th, 2020 4:27pm
GetHuman4672214 confirmed the issue is fixed. Hooray!
Apr 20th, 2020 9:19pm

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