my account is suspended from activity at **:** pm today but I was not even on my accoun...
GetHuman4641591's customer service issue with Chegg from April 2020
Help with my Chegg issue
First: share to improve GetHuman4641591's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4641591 may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman4641591's own words
my account is suspended from activity at **:** pm today but I was not even on my account then? I do not share my account with anyone and am concerned I am getting hacked. I called customer service twice today and they were extremely unhelpful and repeated information to me I already knew that did not help solve the problem. I pay for access to my account and need to use it. I DO NOT share it with anyone and am extremely confused and agitated with this situation. Call me right away at ***-***-**** or email me. I am outraged by this.
GetHuman4641591 did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman4641591 fixed the problem
We are waiting for GetHuman4641591 to fix the problem and share the solution with the rest of us customers.
Please help with my Chegg issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Chegg customer problems.