i ordered a textbook for my son in September and from what i understood i was buying it...

GetHuman4073390's customer service issue with Chegg from January 2020

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The issue in GetHuman4073390's own words
i ordered a textbook for my son in September and from what i understood i was buying it. I have been charged every month and do not understand what the $**.** charges are for and do not remember agreeing to them. The charge showing on my banking account today is for $**.**. I need this to be removed, please. I went to my chegg account and it said I had a monthly subscription (although I do not recall agreeing to that), so I canceled it. My original order * was ZUB**HR*.*Thank you!

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Chegg

Customer service issue
Reported by GetHuman4073390
Jan 24th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2867 others
0 customers following this

Timeline

GetHuman4073390 started working on this issue
Jan 24th 4:06pm