Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1962088 may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman1962088's own words
I am currently waiting for a book to be delivered to my house from you guys because there was a mixup at the UPS store(the wrong book got shipped back to you guys). I spoke to a chegg representitive around * weeks ago and I gave the lady the ISBN number and my order, she said they do have the book and It will be delivered back to my house within ** business days and I have yet to receive it. I would just like to know the status of the return and if you guys can’t find it, can you reimburse me for the full price of the book($**.**) because I need to pay the other book company back for a book that got lost after I shipped it.
GetHuman1962088 did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman1962088 fixed the problem
We are waiting for GetHuman1962088 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.