To whom it may concern,**The book that is supposedly overdue was returned with another...

GetHuman1888475's customer service issue with Chegg from January 2019

4 views
 | 
3959 similar
 | 
0 following
Help with my Chegg issue
Next: our robot will wait on hold for GetHuman1888475 to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1888475's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1888475 may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman1888475's own words
To whom it may concern,**The book that is supposedly overdue was returned with another book. The attached screenshot is shown below. Both books were returned at the same time, in the same box. **Therefore, there must have been some mix up. The health promotion book has been returned.**Thank you.**The books are: Health Promotion Programs and Introduction to Epidemiology. **The health promotion book was returned, the other was not and I am getting charged for fees when the book was returned.**-Ashley Fleishner
GetHuman1888475 did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman1888475 fixed the problem
We are waiting for GetHuman1888475 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1888475 fixes it.
This email address isn't valid

Chegg

Customer service issue
Reported by GetHuman1888475
Jan 3rd, 2019 - 4 mons ago
I have an issue with Chegg too
Not resolved
Seen by 4 customers so far
Similar issue to 3959 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1888475 started working on this issue
Jan 3rd 5:07pm