I had a free subscription to Chegg study and canceled it prior to the renewal date but...

GetHuman1247507's customer service issue with Chegg from October 2018

11 views
 | 
2464 similar
 | 
0 following
Help with my Chegg issue
First: share to improve GetHuman1247507's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1247507 to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1247507 may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman1247507's own words
I had a free subscription to Chegg study and canceled it prior to the renewal date but was still charged for the subscription for the next month. Please issue a refund.
GetHuman1247507 did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman1247507 fixed the problem
We are waiting for GetHuman1247507 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1247507 fixes it.
This email address isn't valid

Chegg

Customer service issue
Reported by GetHuman1247507
Oct 2nd, 2018 - 10 mons ago
I have an issue with Chegg too
Not resolved
Seen by 11 customers so far
Similar issue to 2464 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1247507 started working on this issue
Oct 2nd, 2018 3:56pm