I no longer have access to the email I started my chegg account with. Recently, chegg r...

GetHuman1240999's customer service issue with Chegg from October 2018

8 views
 | 
2407 similar
 | 
0 following
Help with my Chegg issue
First: share to improve GetHuman1240999's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1240999 to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1240999 may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman1240999's own words
I no longer have access to the email I started my chegg account with. Recently, chegg required that I change my password however I am unable as I cant get into the email. I am unable to use the services I am paying for. Can you eithee change the email for me or cancel the account. it is *****@***.com. I would like it to be *****@***.com
GetHuman1240999 did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman1240999 fixed the problem
We are waiting for GetHuman1240999 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1240999 fixes it.
This email address isn't valid

Chegg

Customer service issue
Reported by GetHuman1240999
Oct 1st, 2018 - a yr ago
I have an issue with Chegg too
Not resolved
Seen by 8 customers so far
Similar issue to 2407 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1240999 started working on this issue
Oct 1st, 2018 3:39pm