Hello i paid for a chegg ebook that has refused me access. This keeps popping up*"UH-OH...

GetHuman-marthapi's customer service issue with Chegg from September 2018

2066 similar
0 following
Help with my Chegg issue
First: share to improve GetHuman-marthapi's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-marthapi to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-marthapi may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman-marthapi's own words
Hello i paid for a chegg ebook that has refused me access. This keeps popping up*"UH-OH! WE'VE DETECTED MULTIPLE USERS.*Our system detects multiple users on this account. You can continue to access your existing Textbook Solution books, but access to new books will be blocked for up to ** days. If you are not the primary account holder, create a new account to immediately regain access. Contact us if you have questions or think this is a mistake.**Get **% off your first month**F*C**FD*Coupon valid for * days. Paste code at checkout.*Create new account"
GetHuman-marthapi did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman-marthapi fixed the problem
We are waiting for GetHuman-marthapi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Chegg email you?
This email address isn't valid
Follow this issue
See how GetHuman-marthapi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-marthapi
Sep 23rd, 2018 - 3 mons ago
I have an issue with Chegg too
Not resolved
Seen by 2 customers so far
Similar issue to 2066 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-marthapi started working on this issue
Sep 23rd 2:00am