Hello i paid for a chegg ebook that has refused me access. This keeps popping up*"UH-OH...

GetHuman-marthapi's customer service issue with Chegg from September 2018

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The issue in GetHuman-marthapi's own words
Hello i paid for a chegg ebook that has refused me access. This keeps popping up*"UH-OH! WE'VE DETECTED MULTIPLE USERS.*Our system detects multiple users on this account. You can continue to access your existing Textbook Solution books, but access to new books will be blocked for up to ** days. If you are not the primary account holder, create a new account to immediately regain access. Contact us if you have questions or think this is a mistake.**Get **% off your first month**F*C**FD*Coupon valid for * days. Paste code at checkout.*Create new account"
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Chegg

Customer service issue
Reported by GetHuman-marthapi
Sep 23rd, 2018 - 3 mons ago
I have an issue with Chegg too
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Seen by 2 customers so far
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Timeline
GetHuman-marthapi started working on this issue
Sep 23rd 2:00am