Hi. I canceled my ebook order and received an email stating, "Order Cancellation: *ADY...

GetHuman1163765's customer service issue with Chegg from September 2018

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The issue in GetHuman1163765's own words
Hi. I canceled my ebook order and received an email stating, "Order Cancellation: *ADY**YA**Hi martina,*We wanted you to know we received your request to cancel your order. No worries, you will not see any charges to your account.*Thanks again for ordering with Chegg. Have a great term!*Best,*The Chegg Team* BOOK CANCELED ON: ************Philosophy of Education in Action*ISBN: ***************Refund Amount:*$**.**"*However, the money was taken out of my bank. Can you please fix this?**Thanks a lot.
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Chegg

Customer service issue
Reported by GetHuman1163765
Sep 19th, 2018 - 6 mons ago
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GetHuman1163765 started working on this issue
Sep 19th, 2018 1:06am