I rented textbooks with the free shipping on orders over $** offer a few weeks ago (I e...
GetHuman-dalmatia's customer service issue with Chegg from August 2018
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The issue in GetHuman-dalmatia's own words
I rented textbooks with the free shipping on orders over $** offer a few weeks ago (I easily exceeded $**, twice over). At checkout, the total reflected the price without a shipping charge, so I submitted the order. However, when I got the receipt via paypal, I noted that I was charged a shipping fee. I replied to the confirmation email from Chegg to explain the error that you made, but got to response. When can I expect the refund for the $**.** that I was charged in error?
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