Hi! I was writing you all to let you know that I was charged twice on my order which ha...

GetHuman-jaylamcg's customer service issue with Chegg from August 2018

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The issue in GetHuman-jaylamcg's own words
Hi! I was writing you all to let you know that I was charged twice on my order which has caused my account to go into the negatives and money that I was also supposed to pay for another book with was also within that money that has been taken out. How can we get this resolved?
GetHuman-jaylamcg did not yet indicate what Chegg should do to make this right.
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Chegg

Customer service issue
Reported by GetHuman-jaylamcg
Aug 16th, 2018 - a yr ago
I have an issue with Chegg too
Not resolved
Seen by 3 customers so far
Similar issue to 1117 others
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Timeline
GetHuman-jaylamcg started working on this issue
Aug 16th, 2018 12:43pm