Hi Chegg: **Good morning. My name is Seongmin. I'm writing to request you to look into...
GetHuman973712's customer service issue with Chegg from August 2018
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The issue in GetHuman973712's own words
Hi Chegg: **Good morning. My name is Seongmin. I'm writing to request you to look into the case of an unauthorized charge occurred in my account. **I saw this charge yesterday in my account with the message, "Original Description CHEGG ORDER ***-***-**** CA," and it appears that $**.** was charged on Aug. *. **I wonder why this was the case as I've not made any purchase on Chegg recently, and if there was one thing I could think of which may have caused such a charge, I had registered Chegg study back in May, which I haven't had used at all since then. But I'm not sure yet, what caused such unauthorized. Thank you for your assistance. **Seongmin
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