Ordered two books through UPS and they never came. I had them sent to my P.O. Box but c...

GetHuman-mtownsen's customer service issue with Chegg from June 2018

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The issue and preferred resolution, in GetHuman-mtownsen's own words:
Ordered two books through UPS and they never came. I had them sent to my P.O. Box but chegg said that they do not deliver to p.o. boxes. I've always have my packages sent to my P.O. Box. Is is now in transit to be sent to the sender. Do I still receive my refund?
I trust that Chegg will make this right and come up with a resolution that is fair.
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Chegg

Customer service issue
Reported by GetHuman-mtownsen
Jun 6th, 2018 - 2 mons ago
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GetHuman-mtownsen started working on this issue
Jun 6th 1:16pm