I have my account set up to cover debits if I am low on funds, I must pay the reminder...

GetHuman-tntnash's Card Issue with Chase from December 2019

Help with my Chase issue
The issue in GetHuman-tntnash's own words
I have my account set up to cover debits if I am low on funds, I must pay the reminder of my weekly rent tommorow or I will be out on the street, please note that I do have a direct deposit that covers all this every month, I am on a fixed income (disability) and have used this option every month since I've had the account if you have stopped this can you please allow it to go through for this month so I at least have a heads up, I don't have a problem with what you have done if you have shut this feature off a heads-up would have been very helpful thank you and I hope that you understand cuz it is getting very cold outside

GetHuman-tntnash did not yet indicate what Chase should do to make this right.

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Chase

Card Issue
Reported by GetHuman-tntnash
Dec 4th, 2019 - a year ago
Fixed
Seen by 7 customers so far
Similar issue to 1896 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman-tntnash started working on this issue
Dec 4th, 2019 8:57am
GetHuman-tntnash confirmed the issue is fixed. Hooray!
Dec 5th, 2019 9:10am

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