Refund my uninitiated order

GetHuman3850962's customer service issue with Caviar from October 2019

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The issue in GetHuman3850962's own words
Change my payment method ... I was pressing change my payment information before deciding on my families order and the app sent the previous order from weeks ago.*I have attempted to contact them through their app several times within seconds of their error to no avail. I have screen shots and not paying for their error. The order has been delivered. They can't take it back as it's a dispute between Caviar and I. Please assist to get my money refunded asap.
I did not press send*submit to initiate an order. It's their application error. I have emails * times to indicate their error and cancel the old order.
I want my money refunded
I emailed them * times within seconds of their error to cancel
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Caviar

Caviar food delivery
Customer service issue
Reported by GetHuman3850962
Oct 29th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 806 others
0 customers following this
Items needed
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Timeline

GetHuman3850962 started working on this issue
Oct 29th, 2019 10:53pm
GetHuman3850962 indicated the issue is not fixed yet.
Nov 1st, 2019 6:55am
GetHuman3850962 indicated the issue is not fixed yet.
Nov 2nd, 2019 7:46pm
GetHuman3850962 indicated the issue is not fixed yet.
Nov 2nd, 2019 7:47pm

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