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How Do I Call Caviar?

Dec 9, 2022

How do I call Caviar?

Caviar is a delivery service that allows you to order food from local restaurants and take always. Where you're looking for something special for a family's birthday, want restaurant-quality food at home, or can't be bothered cooking and want to grab a takeaway, Caviar is the service for you.

You can sign up to Caviar online via the website and then download the app so that you can place your order quickly and easily. If you have any problems with Caviar, there are many ways to contact the company. Perhaps there's a problem with Caviar, and you want a refund. Maybe your order is later or seems to be missing. The best thing to do would be to phone the Caviars customer service team. Caviar can also be contacted online or via the app. Contact Caviar in the following ways.

Using the app

  1. Open the app and find "Orders," which is positioned at the bottom of the app.
  2. You can then choose the order you need assistance with
  3. Then choose 'Help,' which is in the upper right-hand corner of your screen.
  4. You'll be given a list of options and can choose the issue you're having.
  5. You'll also be given the option of selecting "Something else."
  6. Once you've made your choice, you'll be connected to an agent and will be able to chat live.

Online

Caviar offers a similar live chat option online. Go to the Caviar website and find 'contact us' You'll then be given live chat as one of the options. This will allow you to speak with an agent and hopefully sort out your problem.

Phone

The best way to contact Caviar may be to phoning the customer service team who can offer help and advice. 

Further questions?

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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