What Do I Do If My Caviar Delivery Is Late?

Caviar customers have options they can use to get help with a late delivery. You can reach out by calling Caviar directly, or you can visit the website or use the app. If you visit the website, you will need to log in by using the email address you registered when you were setting up the account. At the top of the screen, you will see options that should include your orders. Select the order in question and the help option. You will then be required to indicate what type of help you need as well as what is going on with your order. After you've provided all the details, submit your request. Customers who have the app can use the app to access their account and the order that's late. Select the help option and provide any details, if necessary, about the order. The orders option will be found at the bottom of the screen in the app window. After you have provided all the information to get help with your late delivery, select submit. You will be contacted with a solution and any other directions, if necessary.

Caviar is a food delivery service started by Square that provides service to customers in the midwest, west, and Texas areas. Customers in these areas can use the Caviar iOS and Android app to place orders. Customers who use these apps to place orders can take steps to resolve issues with late orders.

Call Caviar Directly

Most companies have a contact number that customers can use if they are completely clueless about what to do about an issue. If you are at a total loss and aren't sure of what to do, contact Caviar directly. A customer service representative will guide you in the right direction by listening to your explanation of the issue and taking steps to resolve your issue.

Visit the Website

Customers who aren't sure of how to handle a late delivery can access the website to get help. Simply log into Caviar using the email address you used to create your account. Select the orders tab and select help. You will have a variety of different issues to choose from under the help menu. Select the option that most closely explains your issue. If you need to provide more details, do so. After you've selected all of the applicable fields and provided any extra details that may be needed, select submit. You should receive a response that includes steps that will be taken to resolve the issue.

Use the App

If you have downloaded the app, you can use the app to get help with a late delivery. Log in with the email address you used to create your account and select the orders tab at the bottom of the screen. The prompts should be similar to those found on the website. Include any details that may help with the issue and select submit. You should be contacted with a resolution and any additional information about your late delivery.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
What Do I Do If My Caviar Delivery Is Late?

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