What should I do if my caviar order arrives damaged?

If your caviar order arrives damaged, it is important to take immediate steps to address the situation. First, carefully inspect the packaging and the contents. Take photographs of any visible damage to both the packaging and the caviar itself. This documentation will be helpful in resolving the issue. Next, you should check the terms and conditions or the return policy available on the CaviarHour.com website, as these documents typically provide guidance on how to handle damaged items. After gathering your evidence and understanding the policies, reach out to Caviar Hour's customer service in accordance with the instructions provided on their website. It is usually recommended to contact them as soon as possible to report the issue. Make sure to include your order number and clear descriptions of the damages in your communication. Caviar Hour generally aims to ensure customer satisfaction, so they will likely assist you in processing a replacement or a refund. For the most accurate information regarding their procedures, refer to the current web page dedicated to customer support.