How Do I Check the Status of My Delivery from Caviar?

Caviar is a very popular food delivery service which allows people to have food delivered from restaurants to their home. You'll be given an estimated delivery time when you place an order with Caviar, and your order can then be tracked through the app.

How do I check the status of my delivery from Caviar?

Caviar is a very popular food delivery service which allows people to have food delivered from restaurants to their home. You'll be given an estimated delivery time when you place an order with Caviar, and your order can then be tracked through the app.

Check Status of delivery

Your Caviar delivery can be tracked through the app. When you first place your order, you should be given an estimated time of delivery. Of course, this may vary, or there may be a slight delay. If you want to check the status of your order, you can do so by going to the order confirmation screen. Here you'll be able to see what's happening with your order, it will either be being prepared by the restaurant, or it will already be made and be out for delivery. On the confirmation screen, you'll also see an estimated delivery time, and this will be updated if there are any problems such as restaurant preparation times or delays caused by traffic on your delivery route.

It's worth noting that the estimated delivery time is Caviar's best estimate. The company can't guarantee that your order will be delivered at this time.

Live order tracking

You can also use live order tracking to see where your delivery is. This option is available in your app and will allow you to follow the progress of your order via live tracking. This will give you the most up-to-date status and tell you exactly where your order is. To use the live tracking option, you can look below the status bar on your order. Here you'll notice that there are buttons that give you options to either call or text your Dasher (delivery driver).

You should also note that delivery drivers/ Dashers aren't always able to reply to your calls and texts. They need to keep themselves safe and must also obey the rules of the road. Delivery drivers won't be able to answer their phones or text while driving.

If your delivery is slightly late, the best thing you can do is be patient; it will probably turn up soon. If your order seems very late or you think it may be missing, you can contact Caviars customer service team to resolve the issue.

Contact Caviar's Customer Service Team

If you want to find out more about Caviar, you can look at their website or contact the customer service team. Caviar can be reached by phone, email, or on live chat via the website or app.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Check the Status of My Delivery from Caviar?

Why does GetHuman Write How-to Guides for Caviar Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Caviar in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check the Status of My Delivery from Caviar? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Caviar

Asked 4 years ago
Updated 2 years ago
Viewed 2,848,488 times
Caviar
Check the status of delivery from Caviar
Caviar delivery status
Where's my Caviar delivery?
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!