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What Do I Do If My Caviar Delivery Is Missing?

Caviar makes ordering food, groceries, and a whole host of other items simple and convenient. Customers can order through the website, the iOS, or Android app. Caviar makes it easy to find out what is going on with your order by providing support through the app or website.

When in Doubt Contact Caviar...

Customers who have no clue of how to handle an issue with their Caviar order can reach out to Caviar directly. You can call Caviar's customer support number to get guidance on a delivery issue. You can reach out to Caviar and provide information about your Caviar account and the missing delivery in question. A customer support specialist will work to help resolve the issue.

Visit the Caviar Website

Customers can visit the Caviar website to get help with a missing delivery. Log in using your email address and select orders from the menu at the top of the screen. After you select the orders option from the menu, select Help. The help option will list a variety of different issues. Select the option that most closely fits your situation. You also have the option of providing additional details. After you've followed all of the prompts, select submit. You should receive instructions and help regarding your missing delivery.

Use the App

Customers can also use the app to get help regarding a missing delivery. Simply log into the app using the email you used to sign up. Select the orders option at the bottom of the screen within the app. Select the help option. You will need to choose from a variety of different issues. Choose the issue that most closely resembles the problem. You will also have additional space to provide more detail about the issue. If needed, use this space to provide more details about your missing delivery. After you've followed all the prompts, select submit. You will be contacted with a resolution and other instructions if necessary.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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