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Caviar Customer FAQ

Top Answers & How-to Guides

How do I Contact Caviar Customer Service?

The question we are asked most often is about how to talk to Caviar customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Sign Up for Caviar?

Caviar is a delivery service that allows you to order food from local restaurants and take always. To sign up, you can create an account...

How Do I Recover My Caviar Email and Password?

Caviar is a unique service whose popularity has stemmed mainly from linking highly-rated restaurants with customers by providing quality...
Ask any question you have about Caviar customer service, get an answer now.
Contact Caviar customer service

Gift Cards

How Do I Check the Balance on My Caviar Gift Card?

If you need to check the balance or remaining funds on your Caviar gift card, you can do so either by visiting Caviar's website or...
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How Do I Request a Refund to a Gift Card from Caviar?

If you placed an order with Caviar using your Caviar gift card, you can request a refund to the card for food that was missing or incorrect....
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How Do I Buy a Gift Card from Caviar?

Caviar gift cards never expire, and you won't need to pay additional fees when buying or redeeming gift cards. To purchase a gift card,...
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How Do I Send Someone a Caviar Gift Card?

On the Caviar website, select the Gift Cards option in the main menu. Choose a gift card denomination and fill out the recipient's...
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How Do I Use My Caviar Gift Card for My Purchase?

You can pay for Caviar's food delivery service with your Caviar gift card. Either sign up for a new account or log into your account....
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What Do I Do If My Caviar Gift Card Balance Won't Load?

If you redeemed a Caviar gift card and tried to check your account credit balance only to find it wouldn't load or display properly,...
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Delivery

How Do I Order Delivery from Caviar?

People who want to use Caviar for delivery can easily sign up and place an order with in the same transaction. If you download the...
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What Do I Do If My Caviar Delivery Is Missing?

Caviar customers who have an issue with a missing delivery can call Caviar directly, visit the website, or use the app to get help....
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How Do I Get a Refund for My Caviar Delivery?

Given that Caviar often works with highly-rated restaurants offering services at a higher rate than other foodservice providers such...
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What Do I Do If My Caviar Delivery Is Late?

Caviar customers have options they can use to get help with a late delivery. You can reach out by calling Caviar directly, or you can...
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How Do I Check the Status If My Delivery from Caviar?

Caviar is a very popular food delivery service which allows people to have food delivered from restaurants to their home. You'll be...
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Account

How Do I Sign Up for Caviar?

Caviar is a delivery service that allows you to order food from local restaurants and take always. To sign up, you can create an account...
Read more

How Do I Recover My Caviar Email and Password?

Caviar is a unique service whose popularity has stemmed mainly from linking highly-rated restaurants with customers by providing quality...
Read more

Customer Support

How Do I Call Caviar?

Caviar is a delivery service that allows you to order food from local restaurants and take always. If there are any problems with your...
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Can I Get a Refund If Caviar Takes Too Long?

Receiving ordered products late can be frustrating and may make you want a refund. If you order a product through Caviar and receive...
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Delivery Locations

Does Caviar Deliver to Hospitals?

Caviar can deliver food to you even if you are in a hospital. However, a nurse will check the packaging, expiry dates, sealing, and...
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Help me with my Caviar customer service issue

Ask any question you have about Caviar customer service. We will do our best to get you answers right away.
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