I ordered items from Pho Shop today and the estimated time said **-** minutes. The orde...

GetHuman-ameliaho's customer service issue with Caviar from August 2018

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The issue in GetHuman-ameliaho's own words
I ordered items from Pho Shop today and the estimated time said **-** minutes. The order was received at *:**pm and it is now *:**pm. The food was ready at *:**pm. I had to drive to the shop myself to pick up the food and when I did the staff said it had been ready for * hours. I am demanding a full refund on this order - unacceptable.
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Customer service issue
Reported by GetHuman-ameliaho
Aug 21st, 2018 - 5 mons ago
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Seen by 3 customers so far
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GetHuman-ameliaho started working on this issue
Aug 21st, 2018 9:05pm