Re rebooking about coronavirus,my relatives flight coming back to Canada was rebook & s...

GetHuman-adioso's customer service issue with Cathay Pacific Airlines from March 2020

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The issue in GetHuman-adioso's own words
Re rebooking about coronavirus,my relatives flight coming back to Canada was rebook & she payed .from Feb** to March **, now she can’t go cause in Manila they gave her ** hours to fly as of ** am PHILIPPINES time,Cathay said she has to contact the agent but this agent keep asking for more before she can handled the problem! By the way my relatives name Eden Robles! Can you help her please! My name is Nenita DIOSO contact **********,your service render us is appreciated! By the way my relatives has cancer that need attention ok !

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Cathay Pacific Airlines

Customer service issue
Reported by GetHuman-adioso
Mar 16th, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1050 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-adioso started working on this issue
Mar 16th 4:01pm
GetHuman-adioso indicated the issue is not fixed yet.
Mar 16th 9:22pm
GetHuman-adioso indicated the issue is not fixed yet.
Mar 16th 9:26pm

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