Cathay Pacific Airlines Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Cathay Pacific Airlines customer support.

Cathay Pacific Airlines's Best Contact Information


How do I contact Cathay Pacific Airlines customer service?

A:Cathay Pacific Airlines does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Cathay Pacific Airlines starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.

Does Cathay Pacific Airlines offer 24 hour customer service?

A:Not by phone. But you can contact Cathay Pacific Airlines 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Cathay Pacific Airlines Customer Service

There are other ways to contact Cathay Pacific Airlines customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Cathay Pacific Airlines customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Cathay Pacific Airlines?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Cathay Pacific Airlines, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What Is the Baggage Allowance for Cathay Pacific Airlines?

It's always tempting to try to take as much as you need when it's time for vacation, but airlines like Cathay Pacific have baggage allowance limits. The good news is that this airline makes it easier to calculate yours depending on flight class and if you're part of a frequent flyer program.

What are the check-in options for Cathay Pacific Airlines?

Cathay Pacific Airlines offers various check-in options to streamline the travel experience. Passengers can conveniently check-in online through the airline's official website or mobile app starting 48 hours before departure. This option allows travelers to select seats, receive mobile boarding passes, and even drop off baggage at designated counters in the airport. Alternatively, passengers can check-in at the airport through self-service kiosks or traditional check-in counters. For a smoother check-in process, travelers are advised to arrive at the airport at least two hours before departure for regional flights and three hours for long-haul flights, and to have all travel documents readily available. Whether checking in online or at the airport, Cathay Pacific Airlines ensures a hassle-free start to the journey for its passengers.

What is the carry-on baggage allowance for Cathay Pacific Airlines?

The carry-on baggage allowance for Cathay Pacific Airlines varies depending on the travel class and destination. Passengers in Economy Class are permitted one cabin bag not exceeding 7kg in weight and one small personal item. In Premium Economy, Business, and First Class, passengers are allowed one cabin bag not exceeding 7kg and one additional small personal item, such as a laptop bag or handbag. However, for flights departing from or arriving in the United States, the allowance is based on the number and size of baggage items rather than weight. It's important to note that specific limitations might apply for certain types of carry-on items like liquids or sports equipment. Therefore, passengers should always refer to Cathay Pacific's official website or contact the airline directly for the most accurate and up-to-date information regarding their carry-on baggage allowance.

Top Cathay Pacific Airlines customer problems and solutions

Click the link above to get answers to just about any Cathay Pacific Airlines customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Cathay Pacific Airlines's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Cathay Pacific Airlines agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Cathay Pacific Airlines anyways and help you with your issue. Over the last 18 months, 12,864 customers like you have come in search of a phone number for Cathay Pacific Airlines and helped us confirm they don't have one. Common reasons that people try to call Cathay Pacific Airlines customer support department include Refund a Charge, Find a Reservation, Special Assistance, Delayed Flight, Make a Booking and other customer service issues. Rather than trying to call Cathay Pacific Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Cathay Pacific Airlines doesn't have any phone numbers. It's not always clear what is the best way to talk to Cathay Pacific Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Cathay Pacific Airlines Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Cathay Pacific Airlines, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Cathay Pacific Airlines customers like yourself.

GetHuman does not provide call center services or customer support operations for Cathay Pacific Airlines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cathay Pacific Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare Cathay Pacific Airlines Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!