I’m a caretaker currently looking for work. This guy, “Codi B.” Messaged me a few ques...

GetHuman2319823's customer service issue with Care.com from February 2019

2 views
 | 
6279 similar
 | 
0 following
Help with my Care.com issue
GetHuman2319823's next move: talk to Care.com again when they open.
Care.com's call center is closed now. We will send GetHuman2319823 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman2319823's own words
I’m a caretaker currently looking for work. This guy, “Codi B.” Messaged me a few questions, then they started getting weird. He asked me strange personal questions and opinions, then berated me when I gave him my opinions. He also twisted my words and made up lies about me. I looked up at care.com what to do and as I was trying to do all of that his messages completely disappeared and it said that he was no longer on care.com! (I took screenshots of his conversations to me & blocked him just to be safe.) But I was assuming at that time that he’s done this to multiple people and someone has reported him and it’s been dealt with and done. The next morning I wake up to a “new rating” by him on care.com site saying that I basically was out to wait until someone died to get their money?? To sum it up, this person has harassed me, berated me & slandered my character. I have a reputation to uphold that I am proud of!!! I have *** years of giving the greatest care. I am still in touch with nearly every family I have worked for. I feel this person needs to be investigated for his emails and comments and calling me over half a dozen times! His rating of me needs to be looked at and removed I have emailed care.com twice with no response. I’m also going to report him at my local police station today. I would hope that care.com would protect their caregivers, employers and anyone who uses their site, whether they’ve paid a premium or not when they’ve been harassed, humiliated and lied about for anyone using their services to see. *Melanie Kersh
GetHuman2319823 did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman2319823 fixed the problem
We are waiting for GetHuman2319823 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2319823 fixes it.
This email address isn't valid

Care.com

Customer service issue
Reported by GetHuman2319823
Feb 27th, 2019 - 3 mons ago
I have an issue with Care.com too
Not resolved
Seen by 2 customers so far
Similar issue to 6279 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman2319823 started working on this issue
Feb 27th 7:45pm
GetHuman2319823 shared this issue with others over email
Feb 27th 7:45pm