I’m a caretaker currently looking for work. This guy, “Codi B.” Messaged me a few ques...
GetHuman2319823's customer service issue with Care.com from February 2019
Help with my Care.com issue
GetHuman2319823's next move: talk to Care.com again when they open.
Care.com's call center is closed now. We will send GetHuman2319823 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman2319823's own words
I’m a caretaker currently looking for work. This guy, “Codi B.” Messaged me a few questions, then they started getting weird. He asked me strange personal questions and opinions, then berated me when I gave him my opinions. He also twisted my words and made up lies about me. I looked up at care.com what to do and as I was trying to do all of that his messages completely disappeared and it said that he was no longer on care.com! (I took screenshots of his conversations to me & blocked him just to be safe.) But I was assuming at that time that he’s done this to multiple people and someone has reported him and it’s been dealt with and done. The next morning I wake up to a “new rating” by him on care.com site saying that I basically was out to wait until someone died to get their money?? To sum it up, this person has harassed me, berated me & slandered my character. I have a reputation to uphold that I am proud of!!! I have *** years of giving the greatest care. I am still in touch with nearly every family I have worked for. I feel this person needs to be investigated for his emails and comments and calling me over half a dozen times! His rating of me needs to be looked at and removed I have emailed care.com twice with no response. I’m also going to report him at my local police station today. I would hope that care.com would protect their caregivers, employers and anyone who uses their site, whether they’ve paid a premium or not when they’ve been harassed, humiliated and lied about for anyone using their services to see. *Melanie Kersh
GetHuman2319823 did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman2319823 fixed the problem
We are waiting for GetHuman2319823 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.