How do I get a refund from canceling my subscription with Care.com
In a nutshell: Care.com provides flexible payment options, including monthly, quarterly, and annually. Annual subscribers pay upfront for a full year of special features. Refunds are not available, and subscriptions remain active until the next billing
Introduction
Care.com offers flexible payment options for its clients: monthly, quarterly, and annually. Customers who choose an annual subscription will pay for the cost upfront and enjoy all the special features for a full year. Refunds aren't available as complete, and premium subscriptions are designed to be active for the whole of the term, whether it's monthly, quarterly, or annually. Those who wish to cancel can enjoy their subscriptions until the next billing date. When cancellation is confirmed, you will not be charged for the next term. Are you planning to cancel your subscription? Read this article for the step-by-step guide.
Log in to Your Account
Sign in with your email address and password. If you can't remember your login credentials, tap "Forgot password."
Go to Account Settings
You can find this once you're logged in to your Care.com account.
Go to Membership Information
You need to scroll down to get to membership information.
Tap Downgrade
If you have already canceled your subscription and wish to sign up again, just log back into your account and tap Upgrade.
Tap Continue to Cancel
Tap Confirm Cancellation
You need to continue to the cancellation survey before confirming the cancellation.
After a successful cancellation, your account will return to a basic membership, allowing you to access a few features. If you wish to upgrade to premium again in the future, some features, such as accessing background checks or scheduling interviews with caregivers, will be available.
You can also cancel your family's paid plan, and the process is similar. Log in to your account and go to Account Settings.
Conclusion
Care.com connects families to local caregivers, ensuring older adults and children receive care. You can hire nannies, daycares, babysitters, caregivers, and pet sitters at Care.com, which is also available throughout the country. They offer a basic plan and premium and family-paid plans for those who wish to have access to special features. You can cancel anytime, but no refunds are offered. Just use the steps above to cancel your subscription successfully with Care.com. If you have questions, get in touch with Customer Support today.
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