What safety precautions does Care.com take to ensure the well-being of caregivers and care recipients?

Asked a year ago
At Care.com, we prioritize the well-being and safety of both caregivers and care recipients. To ensure this, we have implemented several safety precautions. Firstly, we facilitate trust and transparency through a robust screening process. Caregivers undergo identity verification, background checks, and reference checks, ensuring their reliability. Likewise, care recipients can view caregiver profiles, reviews, and ratings to make informed decisions. Additionally, we offer Safety Center resources, which include guidelines, articles, and videos to educate and inform our community about safety practices. We also enable secure communication through our platform, fostering a safe environment for both parties. Furthermore, we encourage constant feedback from the community through ratings, reviews, and our team of Trust & Safety specialists who address any concerns promptly. By implementing these measures, we strive to provide a secure platform for caregivers and care recipients to connect and thrive.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Care.com?

If you need to call Care.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Care.com

Care.com

Find a list of many popular Care.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Care.comCare.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!