I booked through booking.com then hotel didn't see it so hotel reserved for me and Rich...

GetHuman2203312's customer service issue with Booking.com from February 2019

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The issue in GetHuman2203312's own words
I booked through booking.com then hotel didn't see it so hotel reserved for me and Richard Kiner at the raleigh hotel said I should call manager who sent email so I could cancel no charge but yours indicate I have to pay my aunt passed and need to attend.
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Booking.com

Customer service issue
Reported by GetHuman2203312
Feb 14th, 2019 - 4 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 2 customers so far
Similar issue to 9832 others
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Timeline
GetHuman2203312 started working on this issue
Feb 14th 12:45am