I booked for Premiere Classe Roissy Surveilliers St Witz for **th Oct - **th Oct. Due t...

GetHuman-skkalra's customer service issue with Booking.com from November 2018

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The issue in GetHuman-skkalra's own words
I booked for Premiere Classe Roissy Surveilliers St Witz for **th Oct - **th Oct. Due to unavoidable circumstances, i could not travel. I tried for cancellation of my booking on **st Oct but was advised to contact the property.**I was assured on phone the property that my booking has been cancelled and no cancellation charges have been levied.**I am still waiting for my refund despite several reminders to booking.com on mail and phone.
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Customer service issue
Reported by GetHuman-skkalra
Nov 4th, 2018 - a yr ago
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GetHuman-skkalra started working on this issue
Nov 4th, 2018 5:29pm