On Saturday, Oct **, I was in Altoona Pa trying to book a room in the nearby community...

GetHuman1352345's customer service issue with Booking.com from October 2018

Help with my Booking.com issue
The issue in GetHuman1352345's own words
On Saturday, Oct **, I was in Altoona Pa trying to book a room in the nearby community of Greenwood. Your site jumped me to a motel named Greenwood Motel and RV Park which is in Canada. I had no intention of being in Canada that night. I did not notice the error until the booking was complete and the address of the motel was shown to me.*Frankly, what I want is a refund since your site misdirected my request for lodging.
GetHuman1352345 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman1352345 fixed the problem
It appears the charge has been withdrawn by bookong.com. My only contact with them regarding the problem was an evaluation of the motel (which I never set foot near) and a complaint*comment within that evaluation. Perhaps they read the comment and took action.
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Booking.com

Customer service issue
Reported by GetHuman1352345
Oct 16th, 2018 - 2 mons ago
I have an issue with Booking.com too
Fixed
GetHuman1352345 shared how to fix
Seen by 4 customers so far
Similar issue to 5735 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman1352345 started working on this issue
Oct 16th 1:49am
GetHuman1352345 indicated the issue is not fixed yet.
Oct 17th 11:10am
GetHuman1352345 confirmed the issue is fixed. Hooray!
Oct 17th 2:04pm
GetHuman1352345 confirmed the issue is fixed. Hooray!
Oct 17th 2:04pm