My mother did not realize that she had booked with a no cancellation fee and found out...

GetHuman-roxannhe's customer service issue with Booking.com from September 2018

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The issue in GetHuman-roxannhe's own words
My mother did not realize that she had booked with a no cancellation fee and found out as soon as she did book that there is a cancellation fee for the $*** can I please have a refund on it we just had booked this about ** minutes ago
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Booking.com

Customer service issue
Reported by GetHuman-roxannhe
Sep 27th, 2018 - 3 mons ago
I have an issue with Booking.com too
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Seen by 3 customers so far
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GetHuman-roxannhe started working on this issue
Sep 27th 8:28pm