Good Morning Sir*Madam,**I'm Joanna from Kuching Park Hotel, Kuching Sarawak. I would l...

GetHuman1173970's customer service issue with Booking.com from September 2018

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The issue in GetHuman1173970's own words
Good Morning Sir*Madam,**I'm Joanna from Kuching Park Hotel, Kuching Sarawak. I would like to ask about my guest booking reservations. Yesterday when they are check in, the guest said that they are booking through Agoda.Com . But unfortunately, we received the booking through Booking.Com . So the problem now is the guest said they already made the payment when booking through Agoda. The booking id from Agoda is *********. Can you please double confirm with me about the booking. Thank You
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Booking.com

Customer service issue
Reported by GetHuman1173970
Sep 21st, 2018 - 6 mons ago
I have an issue with Booking.com too
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Seen by 1 customer so far
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Timeline
GetHuman1173970 started working on this issue
Sep 21st, 2018 12:55am