We got a call that our house in Laguna was booked to rent but received no confirmation...

GetHuman818316's customer service issue with Booking.com from June 2018

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Before contacting them, items GetHuman818316 may need:
Name on the booking, Booking reference, and 4 digit PIN
GetHuman818316's next move: have a Booking.com rep call.
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The issue and preferred resolution, in GetHuman818316's own words:
We got a call that our house in Laguna was booked to rent but received no confirmation number*And no payment and short term rentals in Laguna are illegal*You must refund Thomas field!!!!*Ann millang
I trust that Booking.com will make this right and come up with a resolution that is fair.
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Booking.com

Customer service issue
Reported by GetHuman818316
Jun 25th, 2018 - 2 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 2 customers so far
Similar issue to 1423 others
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Timeline
GetHuman818316 started working on this issue
Jun 25th 3:12pm