I called to get refund and was told it would be done but it was taken out my account

GetHuman-ayunaone's customer service issue with Booking.com from June 2018

6 views
 | 
580 similar
 | 
0 following
Help with my Booking.com issue
Before contacting them, items GetHuman-ayunaone may need:
Name on the booking, Booking reference, and 4 digit PIN
GetHuman-ayunaone's next move: have a Booking.com rep call.
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-ayunaone's own words:
The problem I ran into: I called to get refund and was told it would be done but it was taken out my account
I trust that Booking.com will make this right and come up with a resolution that is fair.
Help with my Booking.com issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Booking.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-ayunaone fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman-ayunaone
Jun 8th, 2018 - 2 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 6 customers so far
Similar issue to 580 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ayunaone started working on this issue
Jun 8th 1:39am