I received this email on November **th. I am assuming it is a scam. Please let me kn...

GetHuman-mluzpeac's customer service issue with Best Buy from December 2019

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The issue in GetHuman-mluzpeac's own words
I received this email on November **th. I am assuming it is a scam. Please let me know if I am correct. There was a misspell in the email and I never got notification from your business that my contract was up. I have gotten an email stating that my service would be up by such and such date. Please let me know if I am incorrect. I will pay if my plan is really expiring. ***We recently tried to process the payment for your plan(s) listed below.**Unfortunately, we couldn't complete the transaction with the credit card on file.**To avoid cancelation and keep your benefits, please update your credit card information today.**Update Now**Payment Details*Regular Price:*$***.***Discount:*-$***.***Your Price:*$**.***Tax:*$*.***Total Price:*$***.***Credit Card on file:*(last * digits)******Your Plan Details**Purchased With:**HP - **.*" ENVY Laptop - *GB Memory - ***GB Hard Drive and **GB Solid State Drive - Nero Black*Natural Silver*Model Number: NV**-****NR**Geek Squad Tech Support Yearly Subscription*Member Number:*SPA**GSTS***********Expiration Date:**************Webroot Internet Security Yearly Subscription*Member Number:*WBR**SA*************Expiration Date:**************CUSTOMERS ARE SAYING:*"**The value for the peace of mind you get is unbeatable."*– Phil G., MN** *Deal of the Day *Geek Squad *Credit Cards *Customer Service* *Follow us and share your story* * * *Facebook Twitter Instagram Pinterest LinkedIn* **Your privacy is important to Best Buy. For more information on how Best Buy protects your privacy, steps you can take to protect your personal information and alerts on privacy risks facing consumers, please visit the Best Buy Privacy Hub.*BEST BUY, the BEST BUY logo, the tag design, GEEK SQUAD and the GEEK SQUAD logo are trademarks of Best Buy and its affiliated companies.*Best Buy **** Penn Avenue South, Richfield, MN *****-********** Best Buy. All rights reserved.

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Best Buy

Customer service issue
Reported by GetHuman-mluzpeac
Dec 6th, 2019 - a year ago
Not resolved
Seen by 35 customers so far
Similar issue to 4660 others
0 customers following this

Timeline

GetHuman-mluzpeac started working on this issue
Dec 6th, 2019 12:44am