Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-inovtn may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-inovtn's own words
Need power requirements pin-by-pin of NS-PCIEC* (SKU *******) USB *.* PCIe Host Card. *Not all PC's have same plugs but they do have standard voltages. *PCIEC* Installation calls for insertion into PCI Express socket and connection of *-pin floppy power plug. *My PC (Dell Studio XPS ***T ****) has *-wire power daisy-chain cables for HDD & DVR hardware so I must adapt to run PCIEC*.*Please tell me what voltages go to what pins on the *-pin connector and I'll take it from there.
GetHuman-inovtn did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-inovtn fixed the problem
We are waiting for GetHuman-inovtn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.