Your agent answering calls is HANDS DOWN the rudest person I have ever encountered at a...

GetHuman845803's customer service issue with Best Buy from July 2018

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The issue in GetHuman845803's own words
Your agent answering calls is HANDS DOWN the rudest person I have ever encountered at a place of business. He should NOT be dealing with customers. I called the Geek Squad section to ask a few questions about mounting a tv. All I needed was an average size of the holes in the dry wall and the number of holes. I have the name and model number of the mount and the tv but he was still unable to help. Then proceeds to become a smart-*** and speak in a tone I will not tolerate. I will be MORE than happy to close the credit line I have with Best Buy and cease to do business if this a normal practice. This needs to be addressed ASAP.
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Best Buy

Customer service issue
Reported by GetHuman845803
Jul 3rd, 2018 - a yr ago
I have an issue with Best Buy too
Not resolved
Seen by 3 customers so far
Similar issue to 1090 others
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Timeline
GetHuman845803 started working on this issue
Jul 3rd, 2018 2:56pm