When I bought my iPhone, I signed up for your credit card, however, I can't access my a...

GetHuman644728's customer service issue with Best Buy from May 2018

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The issue in GetHuman644728's own words
When I bought my iPhone, I signed up for your credit card, however, I can't access my account because my e-mail address was hacked so I had to get a new e-mail address. I've tried to log in with the old one and it doesn't work. *Plus I have a new computer that my accounts don't recognize. My bill is probably late as the notice would have gone to my old e-mail.*Account Name: Marge Oium*Old email: *****@***.com*NEW e-mail: *****@***.com**Acct ***** **** **** *****Can you reset my e-mail to the new one and send me a code so that I can set a new password.*Is my bill late? I will pay as soon as I can access my account. Thank you.
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Best Buy

Customer service issue
Reported by GetHuman644728
May 1st, 2018 - a yr ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 15078 others
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Timeline
GetHuman644728 started working on this issue
May 1st, 2018 2:07am