Hi There, I ordered a two piece set but only received the pants part, not the top . I l...

GetHuman5206154's customer service issue with Asos from August 2020

Help with my Asos issue
The issue in GetHuman5206154's own words
Hi There, I ordered a two piece set but only received the pants part, not the top . I liked it enough to keep it. I would just like to receive the top . **Here is the item information:**Blume Maternity wide leg jersey pants in mauve two-piece **Product code *******. on sale for $**.**

GetHuman5206154 did not yet indicate what Asos should do to make this right.

How GetHuman5206154 fixed the problem
I did get it resolved . I corresponded through messenger in the Facebook app. They were prompt and had information. As it would turn out , I was the one mistaken and the pieces had to be purchased separately!
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Asos

Customer service issue
Reported by GetHuman5206154
Aug 27th, 2020 - 8 months ago
Fixed
GetHuman5206154 shared how to fix
Seen by 4 customers so far
Similar issue to 1226 others
0 customers following this
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Timeline

GetHuman5206154 started working on this issue
Aug 27th, 2020 11:17pm
GetHuman5206154 confirmed the issue is fixed. Hooray!
Aug 29th, 2020 1:54pm
GetHuman5206154 confirmed the issue is fixed. Hooray!
Aug 29th, 2020 1:55pm