How long does it take to process a return?

Asked 9 months ago
The processing time for returns with ASOS typically takes around 14 days from the day the return is received by them. Once they have received the returned item, it will be checked for compliance with their return policy, including well-being and quality standards. After this evaluation, the refund process will be initiated. The amount of time it takes for the refund to be credited back to the original payment method will depend on the individual bank or card provider. However, ASOS strives to complete the refund process as quickly as possible. Customers can check the status of their return through the "Track My Return" feature on the ASOS website, which provides updates on the progress of their refund.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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