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Can I change my delivery address after placing an order?

Asked 6 months ago
Once an order is placed with Asos, changing the delivery address can be a bit tricky. Generally, Asos processes orders quite rapidly, and after the order confirmation, there is a limited window of time available for address changes. If the order has not yet been dispatched, it may be possible to alter the address through the account settings on the Asos website or via the order details. However, if the order has already been shipped, changing the delivery address is typically not an option. It is important for customers to check the current web page for specific guidelines or updates regarding this process, as policies may change and differ based on location. Remember that once an order is dispatched, options may be limited, so it is always best to act promptly.
Answered Jun 16th 2025

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